Our Services
Six core service areas, each designed to solve real challenges in digital health delivery.
Accessible Patient Portals
The Challenge
Many patient portals are difficult to navigate, exclude people with disabilities, don't work on mobile devices, or aren't available in preferred languages. This creates barriers to care, missed appointments, and avoidable support calls.
What We Deliver
Patient portals that are fully accessible (WCAG AA compliant), mobile-responsive, multilingual, and designed around actual user needs. Clear information architecture, straightforward task flows, high contrast, keyboard navigation, and assistive technology support.
Typical Components
- Accessibility audit and baseline assessment
- Redesigned interface with inclusive UX principles
- Multilingual content strategy and implementation
- Appointment scheduling and rescheduling workflows
- Medication and health record access
- Messaging with care team members
- Testing with assistive technologies and diverse users
Interoperability and Health Data Integration
The Challenge
Health systems use multiple EHRs, claims systems, and care platforms. Data doesn't flow between them, creating silos, duplicate records, and missed context. Teams waste time reconciling information and making manual workarounds.
What We Deliver
Robust data integration that respects privacy and security, unifies fragmented systems, and makes data usable across teams. We handle HL7, FHIR, flat-file exchanges, and legacy APIs. Data is governed, validated, and delivered where it's needed.
Typical Components
- Integration architecture design and assessment
- HL7 v2, FHIR, and custom API integrations
- Real-time and batch data synchronization
- Data mapping, validation, and reconciliation
- Master data management for patient identity
- Secure, auditable data exchange pipelines
- Monitoring, alerting, and operational support
Health Platform Modernization
The Challenge
Older platforms are hard to maintain, difficult to update, don't support modern devices, and can't integrate with new systems. Rebuilding from scratch is risky and expensive. Teams are stuck between technical debt and business needs.
What We Deliver
Pragmatic modernization strategies that preserve what works while building new capabilities. Incremental updates to accessibility, mobile support, interoperability, and analytics. Zero downtime migrations where possible, clear rollback plans always.
Typical Components
- Technology and architecture assessment
- Accessibility and mobile readiness upgrades
- API-first refactoring and microservices design
- Database optimization and migration planning
- Incremental rollout with comprehensive testing
- Staff training and change management
- Performance monitoring and optimization
Secure Workflow Automation
The Challenge
Care teams are drowning in manual work: copying data between systems, sending reminders, tracking referrals, updating records. This creates errors, delays, and burnout. Automation tools often don't respect care workflows or privacy requirements.
What We Deliver
Automated workflows that reduce toil while keeping teams informed and in control. Clear audit trails, privacy-respecting data flows, human decision points where they matter. Automation that supports care, not replaces it.
Typical Components
- Workflow analysis and optimization
- Conditional logic and rule engines
- Cross-system data synchronization
- Notification and alert configuration
- Audit logging and compliance tracking
- Exception handling and escalation paths
- Testing with real care teams
Experience Research, Accessibility Audits & Inclusive Design
The Challenge
It's easy to build something that works for you and miss barriers for others. Accessibility compliance is important but not enough. Real usability comes from understanding diverse users and building with them, not for them.
What We Deliver
Research-driven design that identifies barriers before they become problems. WCAG audits, usability testing with people who use assistive technologies, inclusive design workshops, and clear recommendations for improvement.
Typical Components
- User research with diverse populations
- Full WCAG 2.1 AA accessibility audits
- Assistive technology testing (screen readers, voice control, etc.)
- Mobile and cross-browser testing
- Inclusive design workshops and training
- Usability testing and validation
- Remediation planning and follow-up
Our Methodology
Discover
Understand current state and goals
Design
Create accessible solutions
Build
Engineer secure platforms
Integrate
Connect existing systems
Validate
Test with real users
Improve
Iterate with real use
Which service fits your needs?
Let's discuss your challenges and find the right approach.
Schedule a conversation